Returns & Exchanges

At AVC Store, we are committed to your satisfaction and offer a 30-day window for returns on all certified electronics and accessories. Items must be returned in their original packaging with all included components to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the electronic devices in their original boxes, ensuring all cables, manuals, and accessories are included to avoid restocking fees.

• 3.
  Ship to AVC Store

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, we will process your refund or ship your replacement unit within 3-5 business days.